Privacy Policy

Principle and scope of application

This privacy policy applies to the processing of personal data in connection with visits to the websites at https://digital-health-space.ch. In order to use our websites and the associated online services or online applications (collectively referred to as “services”), we process your personal data (hereinafter also referred to as “data”). Please note that this privacy policy does not apply to websites of other providers to which our website may be linked.
Personal data refers to information relating to an identified or identifiable natural person. Certain categories of particularly sensitive personal data, such as health data, are subject to special legal protection. The term “processing” covers all operations relating to your data, including collection, storage, use, disclosure, archiving, or deletion. When processing data, we comply with the Federal Act on Data Protection (FADP), the corresponding implementing ordinance (FADP) and other applicable data protection laws (e.g. the European General Data Protection Regulation, GDPR), insofar as these are applicable.
Below, we would like to explain what data we collect, for what purpose we use it, and what rights you have with regard to your data. If you provide us with data about third parties, we assume that you are authorized to do so and that the data provided is correct. We therefore ask you to inform the third parties concerned about our processing of their data and to provide them with a copy of this privacy policy or the relevant product information. If we notify you of an updated version of these documents, we ask you to also pass on these new versions.
Our employees receive regular training on data protection issues and are subject to confidentiality obligations. In addition, compliance with data protection regulations is monitored by our data protection office.

Responsible body

The entity responsible for the processing of data described in this privacy policy is:

Chair of Complementary and Integrative Digital Health
Institute of Primary Care – University of Zurich and University Hospital Zurich
Sonneggstrasse 6
8091 Zürich

Data protection officer: Prof. Dr. med. Claudia Witt

Contact us

If you have any questions or concerns regarding the processing of your data or your data protection rights, please contact us at:
Chair of Complementary and Integrative Digital Health
Institute of Primary Care – University of Zurich and University Hospital Zurich
Data Protection Office
Sonneggstrasse 6
8091 Zürich
E-Mail: claudia.witt@uzh.ch

What services we use

Processed data

We attach great importance to the protection of your personal data. When you use our website and services, we primarily process the data necessary for use that you provide to us and the information we collect directly (see below).
When you use our website and services, we collect metadata such as information about your browser (type and version), your device type (e.g., smartphone or tablet), and your IP address. We also collect access data, also known as log data. This includes the name of the website accessed, the date and time of access, the amount of data transferred, notification of successful retrieval, information about the operating system, and details of the last website visited.
We only store and process further personal data if you provide it to us when using services and tools (e.g., contact form). Further information relevant to data protection for specific tools can be found below in this privacy policy.

Purpose

We process your data exclusively for the purposes that we communicated to you when collecting your data, as well as for other purposes compatible with these objectives. Further information about the basis of our data processing can be found further down in this privacy policy.

Processing of data

We process your data for various purposes in connection with communicating with you. This includes, in particular, responding to inquiries, asserting your rights, and contacting you if we have any questions. In doing so, we primarily use communication data, master data, and registration data relating to the offers and services you use. This data may be stored for documentation purposes, training, quality assurance, and inquiries.
We also process data for marketing purposes and to maintain customer relationships. We may send general or personalized information about our offerings to our users, for example in the form of occasional contact by email, post, or telephone, as well as via other channels for which we have your contact information. You have the option at any time to decline such contact or to refuse or revoke your consent to be contacted for advertising purposes. With your consent, we can tailor our online offerings more specifically to the needs of our users.
Furthermore, we may use your data for market research, to improve our online offering, our services, and, where applicable, for product development.
Finally, we may also store and process your data on our website for security reasons and for access control purposes.

Log Files

We mainly use data to create server log files in order to perform statistical evaluations for the operation of the website, to ensure the security of IT systems, and to optimize the website. We primarily use log data for this purpose. The legal basis for this data processing is our legitimate interest in providing you with a secure and smooth user experience at all times. We also reserve the right to review the log data retrospectively if there are concrete indications of illegal use.

Contact Form

If you contact us via the contact form, we will collect your contact details in order to process your request and respond to any queries. This data is transmitted in encrypted form.
If you have provided us with your email address or contacted us directly by email, we may also send you information by email that is related to the processing of your requests and questions.
The legal basis for processing your data is based on our legitimate interest in being able to process your online inquiry efficiently and effectively. If the purpose of the email contact is to conclude a contract, data processing is based on the initiation of this contractual relationship.

reCAPTCHA

We use reCAPTCHA to ensure that the form(s) on our website are filled out by humans and not by bots. reCAPTCHA is provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google's privacy policy is available at the following URL: policies.google.com/privacy

Cookie Preferences

We provide you with the option of customizing the use of cookies on our website to suit your needs via the Cookie Preference Center or revoking your consent to the use of cookies. In addition, most browsers offer the option of being warned/informed when cookies are set or of completely disabling cookies. If you would like to obtain a complete and up-to-date overview of all third-party access to your browser, specific browser plug-ins provide this function.
Our website and other online publications may incorporate third-party content, such as maps from Google Maps, fonts from Google Fonts, or videos from Vimeo. This means that your IP address will be communicated to these providers. Certain external services may only be activated after you have given your explicit consent.
We integrate this external content in order to provide you with useful information or functions or to optimize your user experience. We do not carry out any further data processing. Our legitimate interest in offering you this content or these functions is therefore the legal basis for this data processing.
We strive to only use external providers who use your IP address exclusively for the delivery of content. However, we have no influence over the possible storage and processing of your IP address by third-party providers. For this reason, we refer you to the privacy policy of the respective service provider for information on data processing by third-party providers. Further information on individual settings options relating to your privacy can be found here.

Google Fonts

We may use Google Fonts on our website to display selected fonts, icons, and symbols on our website. This is a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Further information about Google Fonts can be found at the following link: developers.google.com/fonts/faq/privacy?hl=en

Google Analytics

We may use Google Analytics and Google Tag Manager on our website. These are a web analytics service and a supporting tool provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Google Analytics uses cookies to analyze your use of our website. The usage data generated by the service is transmitted to servers in a Google data center and stored there by default. It is possible that additional personal data may be collected via Google Analytics and Google Tag Manager and that this data may be passed on by Google to third parties if required by law or if third parties process the data on behalf of Google. We ourselves do not pass on any personal data to Google without your consent.
The legal basis for processing your data is based on our legitimate interest in analyzing user behavior in order to optimize our offering. Further information about Google Analytics and Google Tag Manager can be found at the following link: support.google.com/tagmanager/?hl=en#topic=3441530

IP Anonymization

Your IP address is anonymized by default on our website before being transmitted to Google. This is done by transmitting your address in truncated form only. In exceptional cases, your address may be transmitted in full and only truncated at Google's data center.

Social Media Plugins

We may integrate services from various social media platforms on our website, which are usually recognizable by the corresponding company or network logos.
When using these services, your IP address is communicated to their providers. The providers may use the IP address to link your data to your social media user account, provided you are logged in at that time. It is also possible that your IP address may be stored by the providers even if you are logged out or do not have a corresponding social media account.
The legal basis for processing your data is based on our legitimate interest in providing you with attractive social media tools on our website.

Youtube

We may use services from YouTube, a service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), which is operated by its subsidiary Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), on our website.
YouTube is a service for storing, distributing, rating, and commenting on video clips free of charge. We embed the clips directly into our website. By using this service on our website, YouTube will receive your IP address. YouTube may link your data to your Google user account if you are logged in at that time. If you do not want your data to be linked to your Google user account, please log out of your Google account or adjust the settings in your Google account under “Data and privacy” – “Data from apps and services you use.” It is also possible that your IP address may be stored by the provider and used for profiling purposes even if you are logged out or do not have a Google account.
The legal basis for processing your data is based on our legitimate interest in offering you optimized video material directly on our website. Further information can be found at the following link: https://www.youtube.com/intl/de_be/howyoutubeworks/user-settings/privacy/

LinkedIn

We may use the LinkedIn Pixel from LinkedIn Ireland Unlimited Company (Wilton Place Dublin 2, Ireland) on our website.
The LinkedIn pixel allows us to track your behavior during your visit to our website. The usage data generated by the service is transferred to servers in a LinkedIn data center and stored there by default, allowing us to optimize our offering and your user experience based on this data. The information collected by LinkedIn can be used to measure the effectiveness of ads and to display LinkedIn advertising. LinkedIn may link your data to your LinkedIn user account if you are logged in at the time. If you do not want LinkedIn to collect data, you can adjust the settings in your LinkedIn account at the following link: https://www.linkedin.com/psettings/.
The legal basis for processing your data is based on our legitimate interest in analyzing user behavior in order to optimize our offering. Further information can be found at the following link: linkedin.com/legal/privacy-policy

Your Rights

In accordance with applicable data protection law and under certain conditions, you have the following rights:

• Right to information: You may request information from us about whether we process your personal data and, if so, which data.
  Recht auf Berichtigung: Sie können von uns die Korrektur falscher Daten oder die Vervollständigung unvollständiger Daten verlangen.
• Right to erasure: You may request the erasure of your data. Please note, however, that certain legal provisions or legitimate interests may limit our obligation to erase your data.
• Right to data portability: Under certain conditions, you may request that we provide you with the data you have supplied to us in a structured, commonly used, and machine-readable format.
• Right to withdraw consent: If data processing is based on your consent, you may withdraw this consent at any time. Please note that withdrawal does not affect the lawfulness of data processing carried out prior to withdrawal.
• Right to object: Under certain circumstances, you have the right to object to the processing of your data, in particular for direct marketing purposes or legitimate interests.
• Right to complain: If you disagree with how we handle your data, you have the right to contact our data protection officers or the relevant data protection supervisory authority at edoeb.admin.ch.

Please note that these rights are subject to legal requirements and that exceptions and restrictions may apply. To exercise your rights, you can contact us in writing or by email at the address below.
Chair of Complementary and Integrative Medicine, University of Zurich
Data Protection Office
Sonneggstrasse 6
8091 Zürich
E-Mail: claudia.witt@uzh.ch

SSL

Due to the technical structure of the Internet as an open network, secure transmission of your data cannot be guaranteed in all cases. When you send us your personal data, you do so at your own risk.
To ensure the protection of your transmitted data, we use encryption mechanisms in accordance with current security standards (Transport Layer Security, TLS). TLS is a protocol for secure data transmission on the Internet and is supported by most browsers. It uses the public key method, in which data is encrypted with a publicly accessible key and can only be decrypted with a specific private key. Most browsers display a key symbol or padlock to indicate whether a connection is secure.
We take various technical and organizational security measures to ensure the protection of your data within our system. Nevertheless, we would like to point out that despite these measures, there is a risk of data loss, unauthorized access to or manipulation of data by third parties. Please also note that certain network sections and your computer are outside our controllable security area. As a user, you are responsible for informing yourself about the necessary security precautions and taking the necessary measures within your sphere of influence. We accept no liability for damages incurred by you as a result of data loss or manipulation.

Data Storage

We only store your data for as long as is necessary for the purposes we have specified or as we are legally or contractually obliged to do so. Data that is no longer necessary for the specified purposes will be deleted or anonymized by us as part of our regular data maintenance.

Update

This privacy policy is not part of the contract and may be amended by us at any time. The version published here applies in each case.

Last updated on November 19, 2024